For clinics

Your clinic's first week with PHI Mask

Install, try one fictional letter together, pick one task, and check in on day five.

Last reviewed

Start with one task and one shared example. Then decide what comes next.

Before day one: check the rule

Make sure your AI-use rule says whether masked copies are allowed. How a clinic decides on AI use walks through it.

Day one: install and activate

Each person installs PHI Mask and activates the key the clinic gave them. The steps are in Install PHI Mask and activate your key.

Day two: try one fictional letter together

Sit down together and paste this into the AI site your clinic already uses:

Dr. Robin Example, Example Family Clinic. Re: Sam Sample, born 1980-01-01, health card 4012 345 678, phone 416-555-0134. Please see Sam for a knee assessment.

Sam's name, date of birth, health card and phone become placeholders. Review what changed, then send. In ChatGPT and Claude, the reply shows Sam's details again on your screen.

Days three and four: pick one task

Choose one task your clinic already uses an AI assistant for, and start there.

Day five: check in

  1. What was masked, and what did someone have to fix by hand?
  2. Which task comes next?
  3. If something was missed, retype it with fictional details and send it through the request form. Never send card details, PHI or original files.